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Job Description
RAKBANK is looking to hire Telesales Officers to solicit general insurance products over the phone (outbound and inbound)
Responsibilities:
- Generating revenue through inbound and outbound telephonic solicitation for pre-underwritten general insurance products
- Achieving or exceeding the monthly targets
- Demonstrating accurate product knowledge and answer customer queries (if any) related to product/benefit/service
- Ensuring that TAT commitments are adhered to at all times
- Handling customers' service requests for associated products in a professional manner
- Generating leads from customer interactions to create future pipelines for business
- Providing customer feedback on our propositions and suggesting improvements
- Providing feedback to the customers on our propositions and suggesting improvements (if any)
- Ensuring the submission of all records/documents with accuracy
Skills
- Active listening and effective communication
- Must be self-motivated
- Must possess presence of mind and service oriented mindset
- Should be able to thrive under a target-oriented environment
- Minimum 1 year of experience in a telesales role
Job Details
Job Division
Dubai, UAE
Job Role
Sales
Organisational Unit
Full-time employee
Job Department
Bancassurance