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Description
About the role
In this role, you will be responsible for executing comprehensive due diligence during client onboarding. This includes conducting KYC and background verification checks, reviewing bank statements, and ensuring compliance with internal and regulatory standards. This role reports to the Head of Business Governance & Client Onboarding and involves close collaboration with cross-functional teams including the Sales, Credit, Projects, HR and MIS Unit.
What You’ll Be Doing:
- Review and process onboarding files, ensuring completeness and compliance.
- Conduct KYC and BVR checks to validate client acceptability.
- Assess client risk scores and escalate medium/high-risk cases for approval.
- Clear false positives and AML alerts flagged during screening.
- Perform system checks and assist in KYC remediation as needed.
- Coordinate feedback and approvals across relevant units.
- Detect and report documentation frauds during onboarding.
- Support internal audits and ensure timely information sharing.
- Maintain adherence to RAKBANK, Central Bank, and audit requirements.
- Monitor turnaround times and drive continuous process improvements.
- Prepare internal activity trackers and monthly performance reports.
- Generate staff performance scorecards based on productivity and behavior.
- Assist with MIS and inventory monitoring activities.
What We’re Looking For:
- Education: University Degree or equivalent qualification.
- Experience: Minimum of 5 years in a client onboarding, compliance, or governance role.
- Industry Exposure: Strong understanding of banking operations, regulatory compliance, and risk management practices
Skills
- Ability to identify and manage client-related risks effectively.
- Strong interpersonal skills to navigate evolving processes and communicate across teams.
- Versatility in handling diverse tasks and product lines.
- Efficient planning and execution to meet service delivery standards.
Opportunity Details
About This Company
RAKBANK
RAKBANK, the trading name of the National Bank of Ras Al-Khaimah, is a public joint stock company, headquartered in the emirate of Ras Al-Khaimah, in the UAE. The Head Office of the bank is situated in RAKBANK Building, Emirates Rd, Ras Al-Khaimah. The bank is 52.75% owned by the Government of Ras Al-Khaimah.
Shares are publicly traded. Board consists of several members of the ruling family of the emirate of Ras-Al Khaimah and businessmen from UAE and Kuwait. The bank is engaged in providing retail and corporate banking services through a network of thirty three branches in the United Arab Emirates, but all the transactions are handled on a strictly commercial basis.
Board of Directors
H.E. Shaikh Omar bin Saqr Al-Qasimi Chairman U.A.E
H.E. Shaikh Salim bin Sultan Al-Qasimi Member U.A.E
Mr. Hamad Abdulaziz Al Sagar Member Kuwait
Mr. Abdul Aziz Abdulla Al Zaabi Member U.A.E
Mr. Yousuf Obaid Essa Al Nuaimi Member U.A.E
Mr. Ahmed Essa Al Naeem Member U.A.E
Mr. Salem Ali Abdulla Saeed Al Sharhan Al Nuaimi Member U.A.E