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Description
Job Overview
We are seeking for Relationship Officer to join our dynamic team. In this role you will be responsible to build and preserve relationship with the customers for banking products and advise them on Insurance. Ensuring new business and healthy product mix is maintained keeping customer suitability at the core.
Join us in co-creating the future of RAKBANK!
What You Will Be Doing
- Consistently achieve assigned targets and contribute to overall business objectives.
- Stay informed about competitor product offerings and propose enhancements to improve existing processes.
- Provide timely feedback to the Relationship Manager regarding business goals and progress.
- Ensure adherence to all service standards set by Protego/Bank, maintaining high levels of customer satisfaction.
- Conduct the sale of insurance products with the utmost good faith, integrity, and transparency.
- Ensure all customer requests are processed and actioned within the defined TAT.
- Maintain zero errors in sales and service delivery to uphold quality standards.
- Actively promote cross-selling opportunities to the existing Protego customer base.
- Ensure renewal conversion rates are achieved in alignment with business targets.
Skills
What You Should Have
- Aware of banking regulatory framework, banking policies, framework and confidential standards
- Negotiation skills, interpersonal skills
- Drive to individually contribute for business continuity
What We Are Looking For
- Must have bachelor's degree (in relevant field)
- 1+ year of motor or health insurance experience, UAE experience preferred
- Good knowledge of banking/RAKBANK retail products
Opportunity Details
RAKBANK
RAKBANK, the trading name of the National Bank of Ras Al-Khaimah, is a public joint stock company, headquartered in the emirate of Ras Al-Khaimah, in the UAE. The Head Office of the bank is situated in RAKBANK Building, Emirates Rd, Ras Al-Khaimah. The bank is 52.75% owned by the Government of Ras Al-Khaimah.
Shares are publicly traded. Board consists of several members of the ruling family of the emirate of Ras-Al Khaimah and businessmen from UAE and Kuwait. The bank is engaged in providing retail and corporate banking services through a network of thirty three branches in the United Arab Emirates, but all the transactions are handled on a strictly commercial basis.
Board of Directors
H.E. Shaikh Omar bin Saqr Al-Qasimi Chairman U.A.E
H.E. Shaikh Salim bin Sultan Al-Qasimi Member U.A.E
Mr. Hamad Abdulaziz Al Sagar Member Kuwait
Mr. Abdul Aziz Abdulla Al Zaabi Member U.A.E
Mr. Yousuf Obaid Essa Al Nuaimi Member U.A.E
Mr. Ahmed Essa Al Naeem Member U.A.E
Mr. Salem Ali Abdulla Saeed Al Sharhan Al Nuaimi Member U.A.E