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POS Support Officer

Dubai, UAE Posted 2019/05/05 07:33:30 Expires 2019-07-04 Ref: JB3911778

Job Description

To offer required technical and functional support for Merchant Acquiring Business. Handle terminal configuration and installation at merchant location and provide post installation support.

Responsibilities:

  • Configuration of PoS terminals and ensure timely installation of PoS terminals at merchant locations
  • Work closely with Service Delivery Manager to ensure end to end terminal inventory management.
  • Understand and troubleshoot terminal issues over call or visit merchant outlet if required.
  • Conducting PoS Terminal testing, certification, integration with switch/processor.
  • Deliver training sessions to colleagues and clients on handling PoS terminals
  • Ensure compliance mandate monitoring & implementation.

Skills

Education:

  • Bachelor degree in Computer Application, Science, Engineering or IT

Experience:

  • Technical, functional knowledge of various PoS machines
  • Ability to understand and troubleshoot terminal issues over call or visit merchant outlet if required
  • Experience of working in the payments industry, preferably Merchant Acquiring in the Middle East region
  • Valid UAE driving license and a car
  • Arabic language skills (added advantage)

Job Details

Job Division Dubai, UAE
Job Role Sales & Service
Job Department Merchant Acquiring

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