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To offer required technical and functional support for Merchant Acquiring Business. Handle terminal configuration and installation at merchant location and provide post installation support.
- Configuration of PoS terminals and ensure timely installation of PoS terminals at merchant locations
- Work closely with Service Delivery Manager to ensure end to end terminal inventory management.
- Understand and troubleshoot terminal issues over call or visit merchant outlet if required.
- Conducting PoS Terminal testing, certification, integration with switch/processor.
- Deliver training sessions to colleagues and clients on handling PoS terminals
- Ensure compliance mandate monitoring & implementation.
- Bachelor degree in Computer Application, Science, Engineering or IT
- Technical, functional knowledge of various PoS machines
- Ability to understand and troubleshoot terminal issues over call or visit merchant outlet if required
- Experience of working in the payments industry, preferably Merchant Acquiring in the Middle East region
- Valid UAE driving license and a car
- Arabic language skills (added advantage)