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Job Description
To solicit life (A&H) and general insurance products over the phone (outbound and inbound).
Responsibilities
• Revenue generation through inbound and outbound telephonic solicitation for pre-underwritten Life and General Insurance products
• Accurately demonstrate product knowledge and answer customer queries (if any) related to product/benefit/service
• Ensure that T-A-T commitments are adhered to at all times
• Handle customer’s service requests for associated products in a professional manner
• Generate leads from customer interactions to create future pipelines for business
• Help create goodwill and preserve company reputation
• To provide customer feedback on our propositions and suggest improvements
Skills
• Active listening and effective communication
• Must be self-motivated
• Must possess presence of mind and service oriented mindset
• Should be able to thrive under a target-oriented environment
• Minimum Qualification: Bachelor’s degree
• Minimum 1 year in a telesales / customer service role