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Job Description
To provide an administrative service to the Human Resources Division, whilst ensuring efficient delivery of services and adherence to Bank’s policies, ethics and code of conduct.
Accountabilities
• Carry out administrative tasks for the HR Services / Recruitment unit, ensuring all activities are completed within timescales and with a high degree of accuracy, whilst providing excellent customer service, to both external and internal customers, and adhering to all appropriate process and procedures.
• Process/coordinate activities related to recruitment, employee benefits, service request, loans and leave administration.
• Process and maintain Human Resources personnel files for all staff employee classifications. Responsible for retention and archiving of all personnel records.
• Maintain data integrity through timely and accurate input of information into HRIS.
• Gather data, collate information, produce and submit HR related reports to management to ensure the accuracy and timely delivery of information to management as required.
• Be proactive in a wide range of customer enquiries and issues regarding day to day employee issues, resolving these or escalating as appropriate.
• Provide advice, guidance and support to new or less experienced team members to speed induction or generally raise team effectiveness.
• Contribute to the delivery of planned projects as directed by management to achieve targeted business objectives.
• Maintain awareness of the department's Business Continuity Plan and undertake appropriate training to ensure correct action is taken in the event of an incident or disruption.
• Perform any other duties or tasks as required or instructed by the Manager to support the smooth operation of the department
Skills
Education level required:
Highschool/ Diploma (UAE National) / University Degree or Equivalent (Expat)
Experience:
Minimum 1-4 years of experience in HR co-ordination/ administration/operations role
Specialist Skills required for the Job :
• Should have good English PC skills; word processing, spreadsheets and power point
• Organisational Skills
• Attention to Detail
• Good oral & written communication;
• Good human relations skills, ability to work as part of a team