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Customer Fulfilment Specialist (Retention Unit)

Dubai, UAE Posted 2016/11/21 04:52:03 Expires 2016-12-11 Ref: JB3588823

Job Description

To achieve the targets on Credit Card Retention, Activation and Campaign Enrollments.

Responsibilities:

1. Contact customers on the closure requests received and make Retention and Activation attempts on them in order to retain them.

2. Contact customers to inform them of the various cards portfolio activities.

3. Cross sell of card services and other bank products to all contacted customers.

4. Contact customers for credit card activation.

Skills

Education:

University degree or equivalent qualification

Experience:

Minimum 1-2 years of experience with Banking /relevant areas

Job Details

Job Division Dubai, UAE
Job Role Customer Service and Call Center
Number of Vacancies 1
Job Department Card Centre

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