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Description
About the Role:
This role reports to the Head of Branch Distribution and is responsible for driving growth and transformation of branches across diverse communities. The Community Growth Manager, Branch Distribution enhances customer experiences, aligns branch environments with community culture, and develops strategies for business growth and engagement. The role involves market analysis, branch design collaboration, and fostering strong community relationships to strengthen brand presence.
What You’ll Be Doing
- Develop plans to enter new markets and enhance presence in existing ones based on demographic data.
Lead projects aligning branch strategies with local cultures and preferences. - Build and maintain relationships with key community stakeholders.
Represent the bank at community events to boost visibility and rapport.
Organize initiatives and sponsorships aligned with the bank’s values. - Collaborate with design teams to create culturally reflective branch environments.
Ensure branches deliver exceptional customer experiences. - Conduct competitor and community analysis to identify growth opportunities.
Scout strategic locations for new or modified branches. - Monitor and report on engagement strategies and branch transformations.
Adjust plans based on feedback and performance metrics. - Implement plans to repurpose branches to meet community needs.
- Formulate strategies for business growth through tailored products and services.
Collaborate with marketing and product teams for community-specific execution. - Identify and implement best practices for operational efficiency and customer satisfaction.
- Ensure adherence to UAE Central Bank regulations and internal policies.
Maintain accurate documentation for audits and compliance.
What We’re Looking For
- Bachelor’s degree in Business, Finance, or related field.
- 10–12 years in branch banking or community development, preferably in a UAE-based bank.
- Strong understanding of banking products, community engagement, and cultural diversity.
Skills
- MS Office proficiency; CRM and sales tracking tools.
- Strong interpersonal and relationship-building skills.
- Excellent communication and negotiation abilities.
- Market awareness and strategic thinking.
- Ability to work in a fast-paced, target-driven environment.
- High ethical standards and customer-centric mindset.
Opportunity Details
About This Company
RAKBANK
RAKBANK, the trading name of the National Bank of Ras Al-Khaimah, is a public joint stock company, headquartered in the emirate of Ras Al-Khaimah, in the UAE. The Head Office of the bank is situated in RAKBANK Building, Emirates Rd, Ras Al-Khaimah. The bank is 52.75% owned by the Government of Ras Al-Khaimah.
Shares are publicly traded. Board consists of several members of the ruling family of the emirate of Ras-Al Khaimah and businessmen from UAE and Kuwait. The bank is engaged in providing retail and corporate banking services through a network of thirty three branches in the United Arab Emirates, but all the transactions are handled on a strictly commercial basis.
Board of Directors
H.E. Shaikh Omar bin Saqr Al-Qasimi Chairman U.A.E
H.E. Shaikh Salim bin Sultan Al-Qasimi Member U.A.E
Mr. Hamad Abdulaziz Al Sagar Member Kuwait
Mr. Abdul Aziz Abdulla Al Zaabi Member U.A.E
Mr. Yousuf Obaid Essa Al Nuaimi Member U.A.E
Mr. Ahmed Essa Al Naeem Member U.A.E
Mr. Salem Ali Abdulla Saeed Al Sharhan Al Nuaimi Member U.A.E