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Description
Join our dynamic team to lead and optimize onboarding controls, training requirements, and processes for Direct Sales & Employee banking, driving customer journey simplification for retail asset products.
What You’ll Do
- Manage Onboarding and Training: Develop and deliver comprehensive training programs for all channels within the Direct Sales umbrella, enhancing both technical and soft skills of the sales team.
- Provide Coaching and Feedback: Offer ongoing coaching and real-time feedback to improve selling techniques, product knowledge, and overall effectiveness.
- Evaluate Performance: Regularly assess sales performance, track key performance indicators, and identify areas for improvement.
- Conduct Hiring Sessions: Organize hiring sessions and open houses to maintain headcount in line with the budget.
- Optimize Sales Processes: Identify gaps in the sales process and familiarize the sales force with process changes and enhancements.
- Cross-Functional Collaboration: Work closely with other departments to ensure cross-functional collaboration and maximize sales effectiveness.
- Drive Initiatives: Support initiatives within Retail banking using structured project methodologies and present analysis and solutions to senior management.
- Ensure Compliance: Ensure the sales force understands and adheres to compliance, regulatory, and governance guidelines.
- Develop Customer Journey Maps: Create customer journey maps and engage customer feedback to address training needs and highlight improvements.
Skills
What We’re Looking For
- Experience: 8-10 years of experience in a similar field, with at least 7 years managing sales teams or sales backend functions.
- Technical Skills: Proficiency in MS Office, especially advanced Excel and PowerPoint.
- Analytical Skills: Ability to analyze complex data sets and translate them into actionable solutions.
- Sales Enablement Tools: Experience with sales enablement tools and systems is an added advantage.
- Project Management: Ability to manage multiple projects simultaneously, ensuring efficient completion within established timeframes.
- Leadership: Strong ability to inspire and motivate a sales team, fostering a positive and growth-oriented work environment.
- Compliance Knowledge: Thorough understanding of compliance, regulatory, and governance guidelines.
Opportunity Details
RAKBANK
RAKBANK, the trading name of the National Bank of Ras Al-Khaimah, is a public joint stock company, headquartered in the emirate of Ras Al-Khaimah, in the UAE. The Head Office of the bank is situated in RAKBANK Building, Emirates Rd, Ras Al-Khaimah. The bank is 52.75% owned by the Government of Ras Al-Khaimah.
Shares are publicly traded. Board consists of several members of the ruling family of the emirate of Ras-Al Khaimah and businessmen from UAE and Kuwait. The bank is engaged in providing retail and corporate banking services through a network of thirty three branches in the United Arab Emirates, but all the transactions are handled on a strictly commercial basis.
Board of Directors
H.E. Shaikh Omar bin Saqr Al-Qasimi Chairman U.A.E
H.E. Shaikh Salim bin Sultan Al-Qasimi Member U.A.E
Mr. Hamad Abdulaziz Al Sagar Member Kuwait
Mr. Abdul Aziz Abdulla Al Zaabi Member U.A.E
Mr. Yousuf Obaid Essa Al Nuaimi Member U.A.E
Mr. Ahmed Essa Al Naeem Member U.A.E
Mr. Salem Ali Abdulla Saeed Al Sharhan Al Nuaimi Member U.A.E