Senior Operational Risk Management Analyst - Retail Banking

To assist in managing & reporting of operational risk incidents (including frauds) for the Division and also in the compilation/preparation of key business MIS and Financial Analysis.

Accountabilities:

• Provide necessary support in investigating and analysing operational risk incidents (including frauds) for the Division.

• Ensure incidents are immediately logged into the Operational Risk Database by the concerned Units. Collect, document and safeguard all relevant evidence/documents.

• Track and follow-up on all outstanding risk related issues with a view for early closure and provide necessary updates for incorporation in ORDB.

• Track and follow-up of outstanding audit/operating process issues.

• Maintain the Teller/Branch ATMs Cash Shortage/Overage database and initiate appropriate follow-up as required.

• Prepare various key business MIS for the Division.

• Assist in the compilation of the weekly/month-end Majlis MIS for the Division.

• Assist in the compilation, preparation and analysis of Key Risk Indicators for the Division.

• Assist in preparation of the annual Budget for the Division.

• Assist in the periodic review of users with ‘maker’/’enquiry’ level access in the Operational Risk Database for the Division and ensure necessary additions/deletions/amendments as required.

• Function as the Emergency Response Team Leader & provide necessary support needed in BCM/DRP related matters for the Unit.

• Filing, maintenance and archival of records for the Unit.

• Maintain up-to date file of the various sales commission structures for the Division including version control.

• Assist the Manager, Investigations & Control Retail Banking in providing the necessary support on other adhoc deliverables for the Unit as and when required.

Qualification :

University Degree or Equivalent. Post graduate qualification preferable.

Experience :

Minimum 5-7 years of banking experience.

Specialist skills required for the job:

• Oral Communication: Explains or presents factual information to individuals or groups in a structured, clear, confident and concise way avoiding the use of jargon. Explains the reasoning being what is being said to ensure understanding and acceptance.

• Written Communication: Produces clear and concise reports and other written material usually of a detailed and technical nature, which are understandable to those with or without a good knowledge of the subject matter.

• Analytical: Uses a wide range of analytical tools and techniques to identify issues/trends to provide recommendations and solutions.

• Self/Work Organisation: Plans, co-ordinates and controls the work and resources of self/teams under their control. Maintains an awareness of team workloads not directly under their control and demonstrates flexibility in making most effective use of resources to achieve overall business objectives.