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Relationship Managers (Mandarin Speaking), SME

Dubai, UAE Posted 2015/05/20 19:12:09 Ref: JB3277481

Job Description

To manage and grow portfolio of Business Finance relationships, while ensuring adherence to Banks policies, ethics and code of conduct.

Accountabilities-

• Carry out all tasks ensuring all activities are completed within timescales and with a high degree of accuracy, whilst providing excellent customer service to both external and internal customers and adhering to all appropriate process and procedures.

• Achieve budgeted sales and service targets within acceptable risk standards.

• Identify, market and book new business (SME Assets) while developing and increasing the share of wallet of existing business relationships.

• Provide market feedback and competitor analysis in the formulation of new and innovative products.

• Comply with the Staff Code of Conduct at all times to ensure a positive image of the Bank is presented to all customers both internal and external.

• Ensure that the business is booked as per laid down procedures and guidelines and due diligence is carried out with respect to money laundering and other regulatory requirements.

• Ensure compliance with policy, procedures, standards and reporting requirements, plus any relevant regulatory and statutory requirements.

Skills

Experience :

• Minimum 2 years’ experience in relationship management .

Specialist skills required for the job:

• Oral Communication; Explains or presents factual information to individuals or groups in a structured, clear, confident and concise way avoiding the use of jargon. Explains the reasoning being what is being said to ensure understanding and acceptance.

• Negotiation : Has the ability to communicate and influence others to arrive at a mutually agreeable solution or position

• Sales : Has the ability to persuade others to accept products, services or ideas in order to satisfy a specific need

• Product and Services knowledge: A good knowledge of the Trade Finance products and services .

• Self/Work Organisation: Plans, co-ordinates and controls the work and resources of self/teams under their control. Maintains an awareness of team workloads not directly under their control and demonstrates flexibility in making most effective use of resources to achieve overall business objectives.

• Fluency in Mandarin language is a must

Job Details

Job Division Dubai, UAE
Job Role Relationship Management
Number of Vacancies 1
Job Department SME

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