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Job Description
We are looking to hire a Channel Manager to manage the Mobile banking channel
Increase awareness and motivate customer to use the Mobile Banking channel in order to increase channel utilization
Devise business strategies to enhance the Mobile Banking channel and its competitiveness
Provide functional leadership for implementation of STP processing of e-Products & services
Seek appropriate approvals and work in unison with product development managers to gain consensus on initiatives
Manage the Quality Assurance team for user acceptance testing of the channel related initiatives &/or any other projects in the bank which have indirect/direct impact on the channel
Manage the Mobile Channel Support team to ensure efficient and uninterrupted functioning
Skills
Education Level
University Degree or equivalent qualification.
Experience-
About 5 to 7 years in banking industry with vast exposure to Mobile Banking Channels, banking applications & Project Management skills.
Specialist Skills required for the Job:
A combination of business and operations skill with expertise in Mobile Banking channels & banking systems
Good evaluation skills to estimate time schedules and decision-making skills to deliver efficient, error free systems
Excellent skills to allocate & prioritize among several projects based on business need, cost, resource and risk
Project, People and Change management skills with focus on getting results and ability to interact with managers and staff at all levels
Ability to think laterally and conceptualize and develop new processes & automated systems.
Good networking and presentation skills to be able to get a convincing buy-in for the project and channel initiatives
Strong analytical and management skills